If you need further assistance, please contact our customer service team by email at:
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BFB Hair Help Center

<p><span id="isPasted" style="font-size:11pt;font-family:Karla,sans-serif;color:#3f3b3c;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Washing your hair extensions is less maintenance than washing your own hair! They only need to be cleaned every 30 days if wearing everyday or as you notice they need a little TLC. Over washing can cause your extensions to dry out faster as the extensions do not produce natural oils like your hair. So when it comes time, read this blog post to hear our best practices for washing your BFB Hair.</span></p>

Washing your hair extensions is less maintenance than washing your own hair! They only need to be cleaned every 30 days if wearing everyday or as you notice they need a little TLC. Over washing can cause your extensions to dry out faster as the exten

How often should I wash my BFB Hair?

Extension Care

What products does BFB Hair offer?

How do I choose a product for me?

How do I find my color?

Is BFB Hair human hair?

Do I need 2 sets?

Can I cut my extensions?

How long will my BFB Hair last?

Can I color the extensions?

I ordered a Color Match Kit still need help choosing a shade. What do I do?

Where does the hair come from?

What is the difference between seamless and lace extensions?

Products

Can I make any changes to my order?

What do I do if I think my order was lost or stolen?

Route Package Protection was added to my order. What is that?

How long will it take to get my order?

Do you offer local pick up?

Where can I buy BFB Hair?

Orders

Do I have to wash my extensions before wearing them the first time?

How should I store my extensions when I am not wearing them?

Can I sleep in my extensions?

What if I get my order and it doesn’t match?

My shade doesn’t match and it is still sealed. How do I start a return?

What are your shipping options?

What is Route Package Protection?

What countries does BFB Hair ship to?

If I live internationally will I have to pay customs on my order?

Shipping & Returns

How often should I wash my BFB Hair?Updated 2 years ago