If you need further assistance, please contact our customer service team by email at:
contact@bfbhair.com

BFB Hair Help Center

<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Karla,sans-serif;color:#3f3b3c;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We highly recommend our hair extension hanger! This is ideal if you have them styled and want to keep the style for consecutive days. It also keeps them tangle free, extending styles and overall lifespan. </span><span style="font-size:11pt;font-family:Karla,sans-serif;color:#3f3b3c;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="https://www.bfbhair.com/products/bfb-hanger" rel="noopener noreferrer" target="_blank">Shop our hanger here.</a></span></p>

We highly recommend our hair extension hanger! This is ideal if you have them styled and want to keep the style for consecutive days. It also keeps them tangle free, extending styles and overall lifespan. Shop our hanger here.

How should I store my extensions when I am not wearing them?

Extension Care

What products does BFB Hair offer?

How do I choose a product for me?

How do I find my color?

Is BFB Hair human hair?

Do I need 2 sets?

Can I cut my extensions?

How long will my BFB Hair last?

Can I color the extensions?

I ordered a Color Match Kit still need help choosing a shade. What do I do?

Where does the hair come from?

What is the difference between seamless and lace extensions?

Products

Can I make any changes to my order?

What do I do if I think my order was lost or stolen?

Free Returns + Package Protection was added to my order. What is that?

How long will it take to get my order?

Do you offer local pick up?

Where can I buy BFB Hair?

Orders

Do I have to wash my extensions before wearing them the first time?

How often should I wash my BFB Hair?

Can I sleep in my extensions?

What if I get my order and it doesn’t match?

My shade doesn’t match and it is still sealed. How do I start a return?

What are your shipping options?

What is Free Returns & Shipping Protection?

What countries does BFB Hair ship to?

If I live internationally will I have to pay customs on my order?

Shipping & Returns

How should I store my extensions when I am not wearing them?Updated 7 months ago