My shade doesn’t match and it is still sealed. How do I start a return?Updated 6 months ago

We are happy to help! Click here to start a return through our portal. 

*Please note that if we receive the product and Pouch 2 is opened you will no longer be eligible for a return. We will send the product back to you.

At checkout you have the option to add Redo to your order. By opting-in to Redo you have access to free returns and shipping protection. If you added Redo to your order you can proceed through the portal to submit for a free return, exchange or store credit. If you did not purchase Redo you can exchange, get store credit or pay for a return label to refund. 

If you have any questions feel free to email us at [email protected].