What is Free Returns & Shipping Protection?Updated 6 months ago

This is automatically added to every order and it gives your order instant protection and free returns. If something were to happen to your order like get lost or stolen you are able to file a claim with Redo. We highly recommend this service. By unselecting Redo at checkout you are opting out. BFB Hair is not responsible for lost or stolen packages. 

At checkout you have the option to add Redo to your order. By opting-in to Redo you have access to free returns and shipping protection. If you added Redo to your order you can proceed through the portal to submit for a free return, exchange or store credit. If you did not purchase Redo you can exchange, get store credit or pay for a return label to refund.