Every order comes with a tester weft for you to consult to see if the shade matches. If the tester doesn’t match, we offer returns as long as the main compartment is still sealed. You have 30 days from the date of delivery to return or exchange. We w
For Domestic Returns:. We are happy to help! Please email us at [email protected] to initiate a return or exchange. In your email please include: your name, order number, what product(s) you are wanting to return and state if the main compartment (
On all domestic extension orders our free standard shipping option is 5 business days via USPS (excludes apparel & merch). Or you can purchase 2 business day expedited shipping via Fedex. If you are purchasing any apparel or merch standard shipping i
Route is automatically added to every order and it gives your order instant protection. If something were to happen to your order like get lost or stolen you are able to file a claim with Route. We highly recommend this service. By unselecting Route
We ship to all countries except Spain, Russia, Brazil, South Africa, Argentina, Greece, Venezuela. Please note that we subsidize the cost of each shipment that is sent via FedEx in order to help our customers that live internationally. However, there
Duties and Taxes may apply when ordering from outside of the United States. These fees and taxes are charged by your country customs and border agencies and cannot be controlled by BFB Hair. It is the sole responsibility of the customer to pay these