Order Help
If you need to make any changes to your order, please email us at [email protected] as soon as possible. Include your order number and what needs updated in your order. Please note that once the order has been sent to our fulfillment team and/or sh
Please confirm that your tracking says it was delivered. If it was marked as delivered and you do not have your order, and you purchased our Package Protection you can file a claim with here. If you did not purchase the Package Protection you will ne
Regarding the first part - Free Returns. This gives you a free return label if you need to return your order. Always remember pouch 2 must still be sealed in order to be eligible for a return/exchange. Package Protection is optional on all orders bef
We have 3 shipping options!. Domestic - Hair Extension Orders:. We also have 2 International Shipping options. 2. International Express (5-8 Business Days) -$25
Yes! If you are local or in the Phoenix area you can select “Local Pick-Up at checkout. Please wait for an email confirmation saying your order is ready before stopping by. Our showroom is located at 5051 E. Indigo St. Suite 105 Mesa, AZ 85205. We ar
All of our products are sold here on our website. If you are in the Phoenix area we do offer in-house color matches where you can book an appointment to come by our showroom. https://calendly.com/inhousecolormatchappointment/colormatch?month=2024-10