Order Help
If you need to make any changes to your order, please email us at [email protected] as soon as possible. Include your order number and what needs updated in your order. Please note that once the order has been sent to our fulfillment team and/or sh
Please confirm that your tracking says it was delivered. If it was marked as delivered and you do not have your order, and you purchased Route Package Protection you can file a claim with Route. If you did not purchase Route you will need to contact
Route Shipping Insurance is optional on all orders before and at checkout that mitigates the risk of a lost or stolen package. We highly recommend this service. By unselecting it at checkout you are opting out of Route. If you purchase Route and some
If you selected free standard shipping at checkout your order will be shipped within two days of your order being placed. It will be sent via USPS and will get to you in 3-5 business days. If you purchased expedited shipping before 2 pm AZ time your
Yes! If you are local or in the Phoenix area you can select “Local Pick-Up at checkout. Please wait for an email confirmation saying your order is ready before stopping by. Our showroom is located at 5051 E. Indigo St. Suite 105 Mesa, AZ 85205. We ar
All of our products are sold here on our website. If you are in the Phoenix area we do offer in-house color matches where you can book an appointment to come by our showroom.